The delivery of your order

We mainly use Canada Post and Canpar to ship our packages in Canada.


Delivery is free in Canada on all appliance orders over $ 99 CAD before taxes, except for deliveries in remote areas using the *Air Stage Office at Canada Post. For all deliveries in the North, you can contact us before ordering to get an estimate of shipping.



Please allow 4 to 7 business days to receive of your order.

Online tracking of your package

Packages shipped by Canada Post Expedited service and Canpar are traceable online or by phone via the tracking system of these companies.
Packages are generally dispatched within 1-3 working days after receipt of your payment. The standard shipping method is Canada Post with tracking number for packages shipped to Canada. If you prefer delivery with required signature, an additional cost will be applied. Please notify us in advance. When your order has shipped we will provide you with a link that lets you track your package online or by phone.

Shipping fee if applicable include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay shipping costs for each of them.



* Note: An Air Stage Office is a Post Office to or from which all mail must be airlifted for more than six months of every year as a viable surface transportation alternative is not available. These offices are generally confined to remote or isolated communities. 
An office designated an Air Stage Office is deemed to be Air Stage for the whole year.